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Carers Manual – How To Be A Top-notch​ Carer.

Carers Manual – How to be a top-notch​ Carer.

A Carer’s Manual of Excellence!

Congratulations on becoming a Share My Pet Carer! You have made the first step toward forming a new relationship with a pet and their owner. Your journey of companionship, friendship and trust begins here.

As a Carer, you have a very important role to play. The pets/animals in your care must always be at the centre of your focus; their safety and happiness come first. Here are some golden rules and guidelines to help you be the best Carer you can be!

COMMUNICATION

Communication will initially be made via the Share My Pet messenger system. Use the messenger board to communicate with each other and get to know each other a bit. At no point of interacting will Share My Pet make the address or phone number of either person available. Once you feel like you would like to meet in the “real world” arrange a date that suits you both. Share My Pet advises all initial meetings to take place in neutral, public areas such as a cafe or dog-friendly park. Once you both decide that you’re a good match, you can exchange phone numbers and personal contact details. Try to be clear with each other about what you would like to get out of the exchange.

HONESTY

Always be honest and open about your level of experience in animal care. Owners will want to know your level of skill and experience before they feel comfortable and willing to let you care for their beloved pets. If you have little or no experience yet that’s O.K! Be honest about it and be willing to learn all about your new fur buddy with the help of the owner. Great owners love to pass on information and knowledge about what keeps their pets safe and happy. As a Carer, you have a great new opportunity to learn first hand how to care for your chosen pet.

SAFETY

Always put the pet’s safety, health and well being at the centre of all you do. Consider if the pet in your care will be safe, comfortable and enjoying the experiences you are offering them. Some situations such as loud noise, other animals, too many people/children can make pets feel anxious. Be sure to discuss with the owner their pet’s likes/dislikes and personal preferences. Each pet is unique!

EMERGENCIES

We highly advise you to have a conversation with the owner about what to do in the event of an emergency before any sharing occurs. Please ask for information from your Sharer about what to do in case of a medical emergency and know which vet practice the pet in your care is registered to. In case of an emergency or accident, please act with the animal’s best interest at heart and act promptly. You are responsible for ensuring the pet receives prompt help and care. It is the pet owner’s responsibility to pay for any medical costs to their pet. Always carry the Sharer’s (pet owner’s) contact details with you and let them know what and where you are planning on going. Discuss what you would like to do in the event of an earthquake or other natural disaster.

If the pet under your care has pre-existing medical conditions and needs medication, then as a Carer you are responsible for carrying these medicines with you. Sharers will make sure they give you clear instructions on how to administer them.

A fantastic idea that we recommend to all our Carers is to gain some skill and confidence in dealing with any emergency by doing a Pet First Aid course. Please see the link below:

Pet First Aid 

BE PUNCTUAL

Be punctual, reliable and easy to communicate with. Sharers need to be able to trust you to be on time, stick to dates and arrangements and be independent with transport. If you have a change of plan, then please contact your Sharer as soon as possible to inform them.

TREATS

A great and fast way to bond with your new companion will be with treats and rewards. Be sure to ask the Sharer whether their pet has any dietary restrictions, allergies or is on a diet. Please be familiar with foods and plants that are dangerous and toxic for the pet in your care.

For more information go to:

Poisonous foods for pets

WEATHER

Be prepared for weather conditions to change. In the winter, make sure pets are warm, sheltered and dry. In hot weather, always have shade and water available. Don’t exercise pets in the hottest part of the day. Never leave an animal in a car! Even for short periods when the weather is warm car temperatures can rise very quickly and be fatal. Please read more on summer safety tips’ at:

SPCA hot weather advice

Share My Pet Summer Safety Tips

FEEDBACK

Carers are highly encouraged to give some feedback on how their time with a pet went. Passing on information about the pet’s behaviour, any questions that may arise, funny little stories or a cute picture or video of the animal having a great time with you is valued. It gives the Sharer a sense of happiness to see their pet out and about having fun and it’s always nice to hear how the caring date went.

Feedback could include anything you noticed about the pet’s behaviour while you were with them, anything you feel the owner should know about, for example, a scratch, a cut, or their interactions with other animals. Quality feedback ensures that pets have a second pair of eyes looking out for them and their health.

PICTURES AND VIDEOS

What can I say? I love seeing my pets on Instagram or being sent a super cute photo of them enjoying a day out with their Carers. Great Carers help share these moments with their Sharers!

Thank you for taking the time to read this Carers Manual!

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